Support

Email us directly

For account issues, billing questions, or general inquiries.

Response time

We typically respond within 24 hours on business days.

Common questions

• How do I get better portrait results? Use 3-5 clear, well-lit face photos.
• Why is my generation taking long? Seedream inference takes 3-5 minutes.
• How do I delete my data? Delete your profile from the profile detail page.